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You have the right to return all the products you have bought from www.from-form.com for a full refund or exchange. You may return your item in unworn condition and with original packaging for a refund within 14 days. Please note that you must cover the shipping charges.

How do I make a return?
Please send your items with regular mail to:
From Form AB
Alviksvägen 94
167 53 Stockholm

How do I make an exchange?
Please send us an email at info@fromform.se  and clarify the alternative product by specifying SKU/item number (please note that exchanges must be for applicable products of equal or lesser value).

Final sale items can only be returned in exchange for store credit.

How do I get my refund?
As soon as we receive your return shipment we will process your request and send you an email confirmation. Please note that we cannot cover return shipping costs and that you are responsible for items lost in shipping.

If you bought the item through a third party, they will execute the refund once we have received the item. 

Your payment will be refunded to the card you paid withThe transfer can take up to five business days, depending on your bank's refund process.

I have received the wrong product, what shall I do?

Should you receive a delivery containing damaged or wrongly packaged item(s), please contact us at info@fromform.se and we will do everything we can to correct our mistake. You will be provided with new products or a refund, depending on your preference. Please state your order ID in your email.